1.Books and Manages Complaints raised by Customers.
2.Useful for any MSME, SME, MNC in Manufacturing or Service industry like hardware Repair Centers, Appliance distributors and Retailers.
1.Customers themselves can lodge complaints have One-To-One Chat.
2.Assign and track resolution Tasks to internal Team, Follow up complaint status, Generate Invoice for paid service, Reminders and posting Customer Receipt, Issue Analysis.
1.Guarantees Customer satisfaction through continuous communication.
2.Real time status of Customer Complaints, Payments and Internal Tasks.
3.Customer-wise, Attendant-wise, Product-wise, Issue wise Complaint Analysis for Improvement.
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1.Scalable. Can be customized further to add other activities like actual time spent, Cost to attend Complaint.
2.Can be Integrated with Sweet CRM.
1.Preconfigured Master data, Assured hand holding, Out of the way Customer support system.
2.Mobile Friendly with Individual User Access Control, Highly flexible feature options.
1.Buy on website and Start Using.
2.Heavy discount for limited period.
3.Highly appreciated by Service providers, Retailers and manufactures.
